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1 weeks ago


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Job Description

Job Overview:

This position is customer service driven, outgoing, friendly and enjoys people. Greets residents and guests as they arrive and depart and offers baggage, package, grocery, parking, and information assistance.

Your Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

  • Responsible to the needs of arriving and departing residents.
  • Greets and assists residents and guests with baggage and package handling.
  • Answers inquires pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
  • Maintains equipment in working condition and reports any maintenance issue for repair.
  • Resolves and follows-up on all complaints/issues.
  • Follows safety procedures and maintains a safe work environment.
  • Performs other tasks as assigned.

Skills & Qualifications:

  • High school diploma or equivalency preferred.
  • Effective written and verbal communication skills
  • Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required.
  • Previous similar experienced preferred.

Physical Requirements:

  • Heavy lifting required (baggage handling); Ability to lift 50 – 100 lbs.
  • Work in an upright standing position for long periods of time.
  • Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain).
  • Handle, finger, grasp and feel objects and equipment.
  • Reach with hands and arms.
  • Communicate, receive and exchange ideas and information by means of the spoken and written word.
  • Ability to quickly and easily navigate the property/ building as required to meet the job functions.
  • Complete all required form.
  • Ability to work extended/flexible hours and weekends required.
  • Ability to respond to emergencies on a timely manner.
Supervisory Responsibilities
  • None
  • Schedule: Friday-Tuesday 3:00pm-11:00pm.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16.50 Hourly
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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