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6 days ago

Security Ambassador


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Job Description

```Duties```
○ Greet and welcome visitors in a professional and friendly manner
○ Answer and direct phone calls to the appropriate departments or individuals
○ Provide general administrative support, such as filing, scanning, and photocopying documents
○ Maintain a clean and organized reception area
○ Receive and distribute mail and packages
○ Schedule appointments and manage calendars
○ Assist with meeting and event coordination
○ Following Post orders for assigned post.

○ Be the liaison between Client Specialist and GAP Management

○ Patrol hourly. (as needed).

○ Check Email at the beginning of their shift (and as needed).

○ Complete Daily Pass-down to other shift(s).

○ Make proper notifications to property management and GAP management (if applicable)

○ Make sure all reports are completed and filled out accurately on your shift. (if applicable)

○ Ensure all visitors and vendors are being cleared for entry.

Knowledge, Skills & Abilities:

○ Knowledge and familiarity with computers and security equipment, including radios.

○ Familiarity with security officer processes and procedures, access control and visitor management safety inspections, emergency response, and basic threat detection.

○ Quality customer service oriented interpersonal skills, and special techniques to promote client

values, and interact formally and informally with business partners internal and external.

○ Strong communicator, both verbal and written communication skills.

○ Basic understanding in incident response, Crisis Management, Incident Management, Emergency Response, situational awareness & de-escalation.

○ Experience working as a receptionist

○ Knowledge and familiarity with computers and security equipment, including access control,

surveillance, and intrusion detection systems.

○ Ability to work comfortably in a team environment, as well as individually

○ Strong time management, ability to multitask, and attention to detail capabilities, ability to multitask, organizational and problem solving skills, in a fast paced and flexible environment

○ Ability to master the company's computer based technologies.

Minimum Qualifications:

○ High school degree or GED or equivalent years of experience

○ Active Guard Card (Texas Security License)

○ 1.5 years of security experience.

○ Must be punctual and have good time management skills.

○ Must have good customer service skills / good communication skills.

○ Customer Service.

○ Must be able to follow instructions and provide feedback when requested.

○ Need a strong attention to detail.

○ Be available to for additional training

○ Ability to lift up to 20.5 lbs. to support emergency response or relocation

○ Ability stay on your feet for extended periods to time for Incident Management or

support to Campus Security Operations

○ Computer proficient; Google Products, Instant Messengers

○ Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation

Preferred Qualifications:

○ 1+ years of experience working with Lenel, CCTV monitoring, incident management

Technology

○ 1+ year of supporting a client office at a level of proficiency equal to both a security lead and

facilities coordinator.

○ The flexibility to work any assigned shift and to attend meetings and training sessions

  • Familiarity with security equipment, strong attention to detail.
  • Texas Guard Card.
  • First Aid / CPR Certified (a plus)

○ Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful.

○ Vendor management experience

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • 1 year

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Experience:

  • Security: 1 year (Required)
  • Security Receptionist: 1 year (Required)

License/Certification:

  • Guard Card (Required)

Ability to Relocate:

  • Santa Monica, CA 90405: Relocate before starting work (Required)

Work Location: In person

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