Under general supervision, this position provides a visual security presence to ensure that visitors have a safe and pleasant experience while visiting the building.
Roles and Responsibilities:
- Ensure the safety of guests, employees and company assets through constant patrol and observation of all assigned areas and reporting activities in accordance with departmental standard operating procedures
- Promote positive and courteous public relations to all tenants, visitors and guests
- Monitors and maintains control of facility access points and permitted areas of entry and responds to sounding alarms ensuring the safety of employees, guest and company assets; monitor visitor activities
- Gain and maintain proficiency with life safety system and central security panel of buildings
- Prepares reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures
- Communicate with supervisor or manager on safety issues
- Tour properties and monitor building operations
- Maintain daily logs and shift reports
- Adhere to Security Policies and Procedures manual
- All other duties as assigned
Experience, Knowledge and Education Required:
- Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, Publisher)
- Thorough knowledge of all emergency equipment, including but not limited to fire alarm systems, fire pumps, access systems, water risers, cutoff valves and electrical circuits
- Advanced customer service skills to diplomatically communicate with customers
- Ability to multi-task, prioritize and work efficiently; excellent attention to detail
- Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof reading skills and follow-up effectively with all staffing levels and clients/customers
- Ability to demonstrate good common sense and sound judgment
- Ability to anticipate work needs and follow through with minimum direction
- High school diploma or GED equivalent required
- 2+ years of related experience
- Prior experience in law enforcement, military and/or security preferred
- Non-Commission license preferred, or ability to obtain a valid, Non-Commissioned Security License through the Texas DPS Private Security Board
- Requires acceptance of any assigned shift including weekends
- Requires flexibility to accept assignments at any of our properties in the greater metropolitan area of the city / county in which you are hired
- Requires you provide your own transportation to / from any job site assignment.
- Requires flexibility to work overtime with same day notice, not to exceed 16 hours in a day
- Requires following established procedures for calling in absent and/or requesting time off