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2 weeks ago

Security Operations Manager


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Job Description

Smith Protective Services has an immediate opening and is accepting resumes for a talented and motivated Security Operations Manager to help lead operations for our Dallas Regional Office. This is a salaried, full-time position.

The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

The Operations Manager will assist in the administration of the region by:

  • Training, developing, and motivating supervisory staff to effectively ensure the site security personnel are following post orders, policies and procedures.
  • Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
  • Collaborating with HR Admin on the employee onboarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork.
  • Supporting and serving as back up for operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
  • Developing and updating post orders in accordance with contract terms.
  • Carrying out site visits and audits.
  • Assisting with training new officers on post as needed during any shift.
  • Assisting in securing replacement officers for shift call-offs; which may include standing the post as needed during any shift.
  • Coordinating with the Regional Manager to establish goals and objectives to improve operational effectiveness of the region and communicate these with staff.

The requirements for the Operations Manager include:

  • Must have 3 years Supervisory Experience
  • Current Level 3 Commissioned License is preferred; must be willing to obtain Level 3 Commissioned License within 90 days of hire.
  • Excellent Organizational, Communication, and time management skills.
  • Computer proficiency (MS Office)
  • Attention to Detail

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: In person

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