Smith Protective Services has an immediate opening and is accepting resumes for a talented and motivated Security Operations Manager to help lead operations for our Dallas Regional Office. This is a salaried, full-time position.
The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.
The Operations Manager will assist in the administration of the region by:
- Training, developing, and motivating supervisory staff to effectively ensure the site security personnel are following post orders, policies and procedures.
- Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
- Collaborating with HR Admin on the employee onboarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork.
- Supporting and serving as back up for operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
- Developing and updating post orders in accordance with contract terms.
- Carrying out site visits and audits.
- Assisting with training new officers on post as needed during any shift.
- Assisting in securing replacement officers for shift call-offs; which may include standing the post as needed during any shift.
- Coordinating with the Regional Manager to establish goals and objectives to improve operational effectiveness of the region and communicate these with staff.
The requirements for the Operations Manager include:
- Must have 3 years Supervisory Experience
- Current Level 3 Commissioned License is preferred; must be willing to obtain Level 3 Commissioned License within 90 days of hire.
- Excellent Organizational, Communication, and time management skills.
- Computer proficiency (MS Office)
- Attention to Detail
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person