Job Overview
We are seeking a dedicated and detail-oriented Application Specialist to join our team. The ideal candidate will play a crucial role in supporting our application systems, ensuring they operate efficiently and effectively. This position requires a strong understanding of various security measures, including loss prevention and surveillance systems, as well as the ability to manage conflicts and respond to emergencies.
Responsibilities
- Provide technical support for application systems, troubleshooting issues as they arise.
- Monitor and maintain CCTV and surveillance systems to ensure optimal performance.
- Implement loss prevention strategies and assist in the development of security protocols.
- Conduct training sessions on first aid, CPR, and conflict management for staff members.
- Collaborate with law enforcement agencies when necessary to enhance security measures.
- Maintain accurate records of incidents and actions taken in response to security threats.
- Assist in the development of policies related to application usage and security practices.
Requirements
- Proven experience in loss prevention or law enforcement is preferred.
- Certification in first aid, CPR, or conflict management is highly desirable.
- Familiarity with CCTV systems and surveillance technology is a plus.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Excellent communication skills, both verbal and written, with an emphasis on clarity and professionalism.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A military background is considered an asset but not mandatory.
- Administrate S2 Lenel and Excision Application.
- Management of JIRA tickets for assigned applications.
- Configure and Install S2 Lenel and Excision Applications.
- Configure physical security tools as per requirement
- Runbook document detailing the applications and the server details including Vendor Recommended vs. Actual
- Establish yourself as point of contact for support for physical security applications
- Manage physical security applications by ensuring appropriate maintenance including patches, upgrades, resource changes, etc.
- Collaborate with the Oncor physical security team and the physical security application vendors to ensure the solutions meet the needs of Oncor
- Other duties related to physical security applications as requested by leadership.
- Establish positive relationships with primary stakeholders and vendors
- Document current knowledge and information SMEs and critical team members and contact information
If you are passionate about technology and security, we encourage you to apply for this exciting opportunity as an Application Specialist!
Job Type: Contract
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Dallas, TX 75201: Relocate before starting work (Required)
Work Location: In person