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1 weeks ago

Protective Services Officer – Behavioral Health Pavillion

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Job Description


Officer I- Protective Services

Under the general supervision of a Protective Services Lieutenant, the Officer is responsible for providing basic security services to the hospital community during the assigned shift. The Officer shall respond safely, effectively, and efficiently (SEE) to all related matters that come to his/her attention and in the performance of activities as assigned.

Full time, Benefits Eligible, Typical Hours: 1:45pm to 10:15pm;


Behavioral Health Pavillion

Why Nationwide Children's Hospital?:
The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.
1. Upon being hired, the Officer will undergo a 4 to 6 week training cycle. The Officer will be placed with a Senior Officer when training on the floor. This training will include working multiple shifts and locations for familiarization and experience. The Officer will learn multiple task in a classroom setting involving physical intervention and verbal techniques. Once the Officer has completed training the following duties will be performed.
2. Conducts random, but frequent, patrols in his/her assigned area to detect and appropriately respond to safety and/or security issues. These patrols can be performed on foot, motor vehicle, or bicycle, as assigned.
3. Intervenes in interpersonal conflict safely and effectively to maintain order. Provides appropriate intervention and/or assistance by detaining perpetrators of criminal acts, restraining hostile or uncooperative patients, escorting belligerent visitors from the premises.
4. Conducts preliminary investigations, as appropriate and/or when requested, regarding those incidents that amount to a criminal act or any incident that requires safety/security intervention.
5. Documents, by utilizing standard departmental/hospital forms, activities and incidents that are required to be or should be recorded.
6. Conducts lock/unlock activities as required and appropriate.
7. Performs staff escorts and/or provides transportation to staff and/or visitors, as appropriate.
8. Performs vehicle assistance (jump starts, lock-outs,) as required and appropriate.
9. Enforces hospital parking policies and procedures, as appropriate.
10. Responds to internal disaster incidents and provides appropriate assistance.

1. Minimum education level of High School diploma. Prefer Associate's Degree from an accredited institution and/or equivalent law enforcement/fire fighting/military experience and training.
2. Valid Ohio Operator's License with no more than one violation and/or at-fault accident in previous two years. No more than two violations/at fault accidents in previous 3 years.
3. Ability to read and comprehend hospital/departmental policies and procedures, criminal statutes, and regulatory publications.
4. Ability to successfully conduct preliminary investigations and document findings on standard departmental or hospital forms.
5. Sufficient interpersonal skills to effectively interact with all persons, regardless of position, ethnicity, sex, age, or economic status.
6. Sufficient interpersonal skills to consistently and equitably enforce the policies of the department and hospital and the ability to effectively intervene in interpersonal conflict.
7. Ability to write legibly.
8. Officer will be required to complete the IAHSS Basic Security Officer training within the first six months of being hired at the officer's expense. Once the officer has successfully completed the training, the Security Department will reimburse the officer the cost of the test.


No physical limitations to preclude standing and walking for extended periods of time (constant), heavy lifting (occasional), driving (constant), and/or sudden physical exertion such as running, restraining, or pushing heavy objects (occasional).

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

EOE M/F/Disability/Vet

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