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4 weeks ago

Customer Service Security Officer – Downtown Chicago


Titan Security
Flag us Chicago, IL

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Job Description

Overview:
Do you like helping people and want a job where you can make a positive impact?

Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you won’t feel like a “number” like at Allied Universal or Securitas, but big enough that we can provide security at iconic locations like Willis Tower and Millennium Park. Visit us at https://titan-security.com/careers/ to learn more!

Responsibilities:
Responsibilities of Security Officers include, but are not limited to:
  • Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
  • Control access for patrons, visitors or vendors as required
  • Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
  • Maintain clear, accurate logs pertaining to people or property including packages
  • Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
  • Other duties as assigned
Qualifications:
Required Qualifications of Security Officers:
• Must be at least 18 years of age.• High School diploma or general education degree (GED)
  • Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements.
  • Able to pass pre-employment drug screen and criminal background check.
  • Able to read, write, speak, and understand English
  • Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications
of Security Officers:
  • 1 year experience as a security or in a customer service, retail, hotel or restaurant position.
  • Bi-lingual considered a plus.
  • Proficiency with Microsoft Office software

Pay and Benefits
for Security Officers:
  • $18-$19/hr
  • Paid time off and paid holidays
  • Medical and Dental insurance
  • Opportunities for career growth and promotion
  • Skills-enhancing training

EOE/M/F/D/V
#SP

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