Security Officer

About us

At Your Service LLC., Was created in 1994 in a joint venture between the White Sox, Bulls and Blackhawks. AYS, provides guest services, security, suites and guest relations to both venues..

Our work environment includes:

• Flexible working hours
• On-the-job training

Security/ Crowd Control Officer

Part-time / Evening and weekends availability required

Multiple venue locations:

• United Center
• Guaranteed Rate Field (Chicago White Sox)

General Responsibilities:

Assist Event Security personnel in enforcing venue policies and providing each guest with a safe, comfortable and enjoyable environment to view events through complete knowledge of venue policies, available guest services, and facility familiarization.

Demonstrated Skills:

• Consistent high level of customer service in a fast-paced environment
• Approachable, friendly, and articulate
• Self-motivator with a positive attitude
• Ability to work effectively on a team
• Ability to adhere to scheduling methods and procedures
• Punctual, proactive, and accountable

Specific Duties:

• Promote a family atmosphere, guest enjoyment, and safety
• Monitor activities across campus through regular physical patrols and the use of video surveillance
• Enforce all guest conduct policies
• Assist guests with disabilities
• Impart guest information and direction
• Report unsafe and unpresentable circumstances within the work area
• Have superior knowledge of facility services and physical layout
• Guest complaint resolution
• Incident report documentation
• Limit entry to restricted access areas through proper checking of credentials
• Escort athletes/performers to and from locker/dressing rooms as directed
• Perform visual bag searches at gates to prevent the entry of prohibited items
• Assist Guest Services and Guest Relations as necessary
• Clear seating areas and concourses post-event
• Prevent the departure of alcohol from inside the venue
• Facility policy enforcement
• Miscellaneous operational (day of the event) duties as directed

Qualifications:

• Must be 20 years of age or older
• Must be available to work evening and weekend hours
• Must be able to fully perform the essential functions of the job
• Must be punctual and able to comply with attendance standards
• Must be a positive, outgoing individual able to work well with large groups of people
• Must have excellent verbal communication skills
• Must have strong people skills and the ability to make firm decisions.
• Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed

Additional information:

• Starting Pay Rate = $19.00 per hour
• Average work hours will not exceed 1000 hours per calendar year

Job Type: Part-time

Pay: From $19.50 per hour

Expected hours: No more than 25 per week

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed
• Weekends only

Experience:

• Security: 1 year (Required)

License/Certification:

• 20-hour Security Certificate (Preferred)

Ability to Commute:

• Chicago, IL 60612 (Required)

Work Location: In person