Overnight Hotel Attendant & Security | Colton House Hotel

Let’s start off with the most important part – what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Hourly Pay Range: $17 to $19 DOE
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits – Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive – and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. The Overnight Hotel Attendant & Security plays an important role in creating peace of mind for our guests and team members. You’ll keep the property spotless and well-maintained while serving as a reassuring presence overnight. From maintaining the cleanliness and overall appearance of the property during overnight hours to monitoring the grounds and securing entrances and partnering with the Front Desk to prevent unauthorized access, you’ll help ensure everyone feels safe and cared for. When something seems off, you act quickly and professionally, working with the Front Desk to report concerns to the right authorities. Every shift is an opportunity to protect, support, and deliver an exceptional experience. Working independently or with a small team, this position focuses on ensuring the property is cared for overnight and fresh, organized, and guest-ready for the following day.

What you’ll do:
The Brass Tacks

• Maintain cleanliness of public areas, including restrooms, lobbies, hallways, elevators, meeting rooms, fitness areas, pool areas, and back-of-house spaces. Clean and sanitize restrooms, fixtures, and high-touch areas throughout the property.
• Assist housekeeping staff by transporting linens, towels, and cleaning supplies between storage areas and guest floors.
• Restocks housekeeping carts of all necessary cleaning products and supplies.
• Collect, sort, and deliver soiled linens to the laundry area; restock and organize clean linens as needed.
• Empty trash and recycling from public areas, offices, and housekeeping closets; ensure proper disposal and adherence to recycling procedures.
• Clean and maintain equipment, storage rooms, and housekeeping closets in a neat and organized manner.
• Respond promptly to guest and staff requests such as delivering rollaway beds, cribs, extra linens, or amenities.
• Perform deep-cleaning and special projects, such as shampooing carpets, polishing fixtures, or cleaning windows and high surfaces.
• Assist in setting up or breaking down meeting rooms, banquet spaces, or special event areas as needed.
• May occasionally assist with cleaning guest rooms depending on occupancy levels and/or staffing shortages.
• Report any maintenance issues, safety concerns, or lost items to management immediately.
• Replenish public area supplies (e.g., restroom products, towels, amenities).
• Follow all safety and sanitation policies, including chemical handling and security procedures. Apply proper lifting techniques. Report unsafe conditions promptly.
• Monitor communication channels for requests and respond promptly.
• Conduct regular patrols of the property, including scheduled rounds and random checks of designated areas such as floors, elevators, pool, patio, perimeter, and stairwells. Check in with Front Desk at start, hourly, and end of shift. Monitor entrances and surveillance cameras, address unauthorized individuals professionally, and coordinate with Front Desk to contact 911 or 311 as needed. Ensure all exits, doors, and windows are secure at the beginning and end of each shift.
• Respond to alarms with Front Desk, investigating and assessing situations. Test and record pool chemical levels as scheduled to ensure compliance with safety standards.
• Report damages, lost items, or suspicious activity immediately. Work with Front Desk to contact law enforcement for suspected or reported criminal activity.
• Coordinate with the Front Desk team to schedule unpaid meal breaks, ensuring desk coverage at all times.
• Performs other related duties and special projects as assigned by management to support departmental and organizational goals.
• Perform additional duties as needed.

The Nitty Gritty

• Excellent surveillance and observation skills.
• Minimum 1+ year of housekeeping or cleaning experience required; hotel experience a plus.
• Knowledge of cleaning methods, safety protocols, and chemical handling a plus.
• Ability to work independently and efficiently with minimal supervision.
• Ability to operate heavy machinery, including floor polishers, vacuums, and similar
• Strong attention to detail and pride in maintaining high standards of cleanliness.
• Strong proactive and dependable work ethic.
• Must be comfortable working overnight hours, weekends, and holidays.
• Excellent communication and customer service skills.

Work Environment & Physical Requirements:

• Frequent standing, walking, bending, pushing, pulling and reaching during shifts.
• Must be able to lift, push, and pull up to 50 pounds, and maneuver cleaning carts of up to 100 lbs.
• This role requires frequent exposure to industrial cleaning chemicals, dust/allergens, varied temperatures, and noise levels.
• Ability to work overnight.
• Ability to work events as needed, may include daytime hours.
• Shift hours are typically between 10:00 p.m. and 6:00 a.m., based on business needs.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.