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1 months ago

Security Officer

Flag uk London, UK
This listing has expired.

Job Description

Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Security Officer to join our team.

Job Description

Job Title: Security Officer

Location: London

Rate: £12.05 per hour

Contracted Hours: 7 on 3 off, 7 on 4 off (days & nights) average of 56 hours per week


You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

What’s in it for you?

In return as our Security Officer, we offer the below salary and benefits:

  • A competitive wage
  • Retail deals and discounts
  • 24/7 GP telephone consultation
  • Pension scheme
  • Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
  • Length of service awards
  • Employee Recognition Awards
  • Tech scheme and Cycle to work scheme
  • Company Sick Pay
  • Company advances and loans
  • Career progression: training and development opportunities
  • Diverse and inclusive working environment


  • Deliver outstanding customer service to staff and visitors. This is a fundamental aspect of the role
  • Be flexible and adaptable to all tasks or challenges
  • Appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
  • Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided
  • All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood and followed
  • Embrace and deliver the bespoke training requirements, specific to contractual obligation or regulation
  • Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
  • Be prepared to manage a wide variety and diversity of scenarios, people and challenges
  • Assist in the induction, development or ongoing training of new team members across the disciplines where appropriate
  • Act in accordance with Company Policies and Procedures and our Code of Conduct


  • Welcome and assist staff, clients, tenants and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey
  • Ensuring that no unauthorised persons are permitted in prohibited areas
  • Check identity and credentials of staff, contractors and visitors where required
  • Work with all colleagues to ensure the integrity of security on the site
  • Early identification and mitigation of any threats to persons, premises or property, escalating where appropriate to do so
  • Rotation on different posts where required
  • Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants and visitors with their queries
  • Respond to alarms
  • Key Control
  • Record details of any suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary.
  • Develop and maintain positive interactive relationships with all staff, visitors, tenants, service providers and clients
  • Building patrols. Patrolling internal and external areas of the assignment checking for good housekeeping, building faults or health and safety issues.

Essential Skills:

  • Excellent communication skills.
  • Interpersonal skills and confidence is a must
  • Exceptional customer service skills
  • Reliable, trustworthy and punctual
  • Self-confidence and an interest in self-development.
  • Physically able to conduct all responsibilities associated with the roles documented
  • Computer literate and confident with the use of Microsoft Office programmes
  • Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment
  • Flexibility in regard to working practices, hours and responsibilities.
  • Valid SIA frontline security licence
  • Enhanced communication, listening and customer service skills or the ability to train, obtain, retain and develop further in this field.
  • Operation of any CCTV/access control communications in an appropriate manner

Desirable Skills:

  • Exposure to relevant Protective Security or Counter Terrorism Advice
  • Previous experience of the security industry and / or within the hospitality sector or corporate environment
  • Previous experience in technologies to detect security threats in any given environment

Don’t miss out on this fantastic opportunity to join our team as a Security Officer!

Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019.

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