Security Supervisor

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role:

• Understand and actively contribute to the delivery of LEGOLAND Windsor Resorts Security Strategy and Venue Risk Assessment to ensure requirements are met.
• To assist with the coordination of evacuation and all other incident management procedures relating to hotels, escalating through the appropriate channels when necessary. Utilising all forms of communication and surveillance.
• To manage the team of security officers in line with LEGOLAND Windsor Resorts policy and procedures.
• Manage the deployment of the security team to ensure maximum optimisation of resource
• To manage the team’s rota, sickness and annual leave to ensure that there is always suitable cover.
• Manage the security control room, systems and its access to ensure compliance with LEGOLAND Windsor Resorts CCTV Policy, reporting any areas of non-compliance to the relevant responsible teams.
• Communicate with all emergency services and other relevant stakeholders when necessary. Particularly in regard to incident management such as evacuations and major security incidents/threats.
• To audit delivery from the security team to identify any training gaps. To source or deliver training to address these gaps.
• Monitor and manage access to LEGOLAND Windsor Resort premises and restricting access to ensure there are no unauthorised personnel.
• Conduct person, property, and vehicle searches to meet LEGOLAND Windsor Resorts policies and procedures, or as requested by Operations management.
• Assist the Security Operations Manager in developing standard processes and procedures for the security team and ensure they are implemented.
• Support the wider LEGOLAND Windsor team’s pre, during and post events on all matters related to security.
• Communicate and liaise effectively both verbally and in writing with all visitors to LEGOLAND Windsor Resort to ensure excellent standards of customer service.
• To communicate effectively with all resort stakeholders to promote a combined approach to security responses on the Resort.

To manage the control room, when required utilising the appropriate systems to aid a safe and secure event delivery, including ingress, egress and internal escalations. This will include the use of CCTV, EDOB and access systems.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.