Retail Security Supervisor

Retail Security Supervisor – M&S Stratford

Location: M&S Stratford,

Salary – £16.00 per hour

Guaranteed 40+ hours per week

Candidate must have 5 years trackable working history in UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

WHY YOU’LL LOVE THIS JOB:

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £16:00 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

WHAT WE’RE LOOKING FOR:

• Leading a team of 5-6 security officers
• Experience: Security experience essential
• Certification: A valid SIA Licence.
• Skills: Excellent customer service and communication, energy, and enthusiasm

YOUR ROLE:

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.
• Leading a team of 5-6 security officers

If you’re passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you’ve been looking for.