Security Officer, Pre-Opening – The St. Regis London

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite, a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

As a Security Officer, you will play a vital role in safeguarding the wellbeing of our guests, hosts, and property. You will uphold the highest standards of safety, vigilance, and discretion, ensuring that every guest feels secure while immersed in the refined elegance of The St. Regis experience. This is a role for a polished, observant, and service‑driven professional with a passion for luxury hospitality and uncompromising attention to detail.

Key Responsibilities

• Maintain a safe and secure environment for guests, hosts, and property at all times
• Conduct regular patrols of public areas and back‑of‑house spaces
• Respond promptly to incidents, emergencies, and guest concerns with professionalism and composure
• Monitor CCTV and security systems, ensuring accurate reporting and escalation when required
• Support guest interactions with warmth, discretion, and a service‑first approach
• Enforce access control for restricted areas and ensure compliance with safety procedures
• Collaborate with hotel departments to support smooth operations and guest experience
• Prepare accurate reports on incidents, observations, and daily activity
• Assist with emergency procedures including evacuations, first aid, and crisis response
• Uphold company policies, professional appearance standards, and confidentiality

Core Competencies

We are seeking a refined and vigilant professional who embodies the essence of luxury hospitality. You should have:

• A valid SIA licence (mandatory)
• Experience working in a 5‑star luxury hotel or similar high‑end environment
• Strong situational awareness and the ability to remain calm under pressure
• Excellent communication skills with a polished, confident presence
• A discreet, guest‑focused approach to security and service
• Strong organisational skills and attention to detail
• Ability to work collaboratively across multiple departments

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service, and in honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Enhanced pension
• Life assurance
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub’s exclusive retail, wellness and travel privileges
• Friends and Family preferred rates at Marriott hotels worldwide

Career Development

• Clear pathway for internal promotions and transfers
• Cross‑department training to refine your craft and broaden your expertise
• Expert‑led development programmes
• Continuous learning through structured programmes
• Premium e‑learning platform access
• Be part of an exclusive pre‑opening experience shaping the future of the property

Wellbeing Support

• Private Medical Insurance
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant
• Food and Beverage discounts across Marriott properties
• Year‑round wellbeing initiatives and wellness activities

Recognition and Appreciation

• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated including birthdays, anniversaries, and personal milestones
• Vibrant social calendar with team events and engagement activities

Terms and Conditions Apply

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.