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3 weeks ago

Loss Prevention Officer


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Job Description

Job Number 24105611

Job Category Loss Prevention & Security

Location St. Pancras Renaissance Hotel London, Euston Road, London, England, United Kingdom VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management


Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel

Position Summary

As a Loss Prevention Officer at St Pancras Renaissance, you are responsible for protecting the most valuable assets within this iconic hotel, the building itself its associates, and its guests.

You’ll be expected to deliver on the following:

  • Patrol all areas of the property
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • Lock property entrances when required
  • Conduct daily physical hazard inspections
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances
  • Call for outside assistance if necessary
  • Complete incident reports to document all Security/Loss Prevention related incidents
  • Handle all interruptions and complaints
  • Resolve safety hazard situations
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
  • Report to scenes of vehicle accidents/thefts
  • Call for assistance using proper code responses
  • Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
  • Conduct investigations and gather evidence
  • Conduct interviews with relevant parties as part of wider security investigations
  • Awards and recognition celebrations and many more….

Perks you deserve:

  • Free Access to the Gym and spa.
  • Free meals at work
  • Free uniform & dry-cleaning service.
  • Free enrolment of BenefitHub Access to unlimited deals of retailers and more.
  • Discount of 50% in any of the St Pancras outlets.
  • Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
  • Travel Loan.
  • 20 days holiday increasing with service.
  • Annual Performance Review pay.
  • Cycle to work scheme.
  • Pension & Life Assurance.
  • Employee Assistant Program.
  • Comprehensive Training and Development program.

Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel? Then we look forward to receiving your application

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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