BID Security Officer (Area Relief)

Reporting to: BID Manager

Location: London (Baker Street/Marble Arch)

Payrate: from £14.68ph

Must be flexible to work weekends and available to work at short notice.

***The candidate will be required to step into Supervisor duties as and when required, any candidates with previous Team Leader/Supervisor experience will be preferred***

Lodge Security: The UK’s Oldest, Family-Owned, Security Business
Join our retail security team!

Why Us?

Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member.
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills . Fantastic career growth opportunities

Role Overview:

A dual role leading, developing and motivate a group of BID Wardens, to ensure our clients’ objectives are met, improving the capability and delivery of the BID team, whilst delivering as a BID Warden. To ensure teams are fully compliant with procedures in their BID areas and are fully trained to carry out their roles. Ensure all BID Wardens are using the Alert App any other platforms to report all activity in their BID area. Where directed by Senior Management or Client Management, undertake tasks to support the area and business within a reasonable travel distance.

This is a highly visible, public-facing role requiring stamina, adaptability, and a proactive attitude. You will be expected to lead by example and maintain a positive presence throughout your shift.

Key Responsibilities:

• Provide a visible, proactive, and reassuring presence in the BID area.
• Engaging with businesses to communicate the work of the BID and provide advice and guidance as necessary about crime or other issues.
• Visiting businesses regularly and maintain regular contact to offer reassurance and impart information.
• Support the link between the BID and the area’s businesses.
• Report public realm issues (broken street furniture, signs, litter, etc).
• Identify, investigate, deter, and report on crime and anti-social behaviour in the area.
• Take part in coordinated operations to specifically patrol problem areas.
• Ensure appropriate information sharing with the right teams within key partners and agencies, including outreach services, local Police, Local Authorities, crime reduction agencies, etc.
• Reporting on to electronic platforms BID information KPIs.
• Be a friendly face to locals and business owners. · Any other tasks given by Client/Lodge Management

Person Specification:

• SIA Licence (CP, DS or Security).
• Excellent customer service skills.
• Good written and verbal communication skills.
• Basic computer skills and the ability to use a smartphone or tablet for reporting.
• Have the ability to remain calm and professional whilst working under pressure.
• Confident in dealing with all absences, complaints, and staff welfare issues in a timely manner.
• Ensure operational requirements and service level agreements are met through all aspects of the Security, as well as supporting local Area Manager.
• Experience in similar roles desirable with a minimum of 1 year’s management/Team Leader/Supervisor experience.
• Ability to train and develop others.
• Comfortable working outdoors in various weather conditions and able to patrol on foot for long periods.
• A proactive mind and positive attitude.

Expiration date:

December 12, 2025

Location:

London, UK

Job Title:

BID Security Officer (Area Relief)

Hours:

Varioush / week

Rate:

£14.68 – £15.60 / hour