External Messenger

402154

£27,360

Plus £5,000 location allowance

A Civil Service Pension with an employer contribution of 28.97%

Permanent

FCDO Services – Global Services

Logistics

Full-time

1

City of Westminster, London (region), SW1A 2AH

At FCDO Services we protect the UK’s interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on. In our world, it all matters.

The success of a government project can depend on secure, timely shipments and our Logistics team always deliver the goods. FCDO Services deliver to over 250 destinations worldwide, moving over a million kilograms of freight annually across land, air, and sea. Now, you’ve got the opportunity to join them.

Delivering globally.

Dispatching each shipment with care.

Seeing your impact go further.

It all matters.

Get confidential information to its intended recipients

Our External Messengers are the backbone of our team. Whether collecting and delivering mail in and around London or ensuring high-priority documents are being securely mailed overseas, they keep us connected without ever compromising on the secure nature of our work. And in doing so, they play a vital role in keeping people and places safe. As an External Messenger, you will prepare items for dispatch via our global courier service, organise and prioritise deliveries and make special arrangements for urgent and express mail requirements. With every day providing you with new challenges, you could be asked to arrange the delivery of highly confidential information such as files, passports and visas to government-level customers.

Alternatively, as an External Messenger you will be out and about in a variety of locations, collecting and delivering both goods and passengers, and seeing to it that every task happens on time and to the highest standards. With the need to ensure your vehicle is roadworthy, you could be asked to get supplies to your colleagues who are refurbishing one of our secure buildings, or you could ensure the transfer of Ministerial boxes, seeing to it that heavy items are safely delivered to wherever they need to be.

Use your discretion to keep our information in the right hands

As an External Messenger, you will have the flexibility to join our 24/7 shift pattern, including the ability to work on Public Holidays as required. With a professional approach to your work, you will be a motivated self-starter who is capable of coming up with effective solutions to problems as they arise.

There’s a great deal of customer interaction in these roles, so good communication and influencing skills are important, and it would be ideal if you are computer literate. You will also need to have the physical capacity to handle goods and load vehicles. If you are applying to join us an External Messenger, you will also have a driving license with no more than 3 penalty points, and you will have a good knowledge of vehicle maintenance and the UK law in relation to driving on our roads.

Drive your career forward with a highly varied role

But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It’s a great set of benefits made to support all you do, and all you need.

Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

• Full UK Driving Licence (with ability to drive both Manual and Automatic Vehicles and a maximum of three penalty points)
• Up to date knowledge of UK Road Law and latest highway code & practices
• Experience of working within a shift pattern – including regular weekend shifts
• Experience of driving passengers commercially
• Experience of using London roads and UK Motorway network commercially
• Good knowledge of basic IT – using emails/ printing forms / filing in online forms / attending online training.
• The ability to remain calm under pressure, for instance, when driving in inclement weather conditions
• Good communication skills to follow instructions, work with colleagues and clients
• Problem solving – ability to work alone on occasion, analyse information, generate ideas, collaborate effectively with colleagues and management and work on agreed solutions to achieve objectives
• Smart Professional Appearance with a willingness to drive VIPs on Occasion.
• Good Communication skills including the ability to use Laptops & Mobiles effectively.

Full UK Driving Licence (able to drive manual and automatic with maximum three penalty points)

We’ll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Making Effective Decisions

We’ll assess you against these technical skills during the selection process:

• Proven experience of working within a shift pattern – including regular weekend shifts
• Experience of using London roads and UK Motorway network commercially
• Good knowledge of IT – using emails/ printing forms / filing in online forms / attending online training.
• Problem solving – ability to work alone on occasion, analyse information, generate ideas, collaborate effectively with colleagues and management and work on agreed solutions to achieve objectives

Alongside your salary of £27,360, FCDO Services contributes £7,926 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• A culture encouraging inclusion and diversity
• A Civil Service pension
• Annual leave allowance starting at 25 days
• 9 days per annum public and privilege days

Successful candidates will be expected to have a medical.

Open to UK nationals only.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Job contact :

• Name : Fcdoservices.recruitment@fcdo.gov.uk
• Email : Fcdoservices.recruitment@fcdo.gov.uk

Recruitment team

• Email : Fcdoservices.recruitment@fcdo.gov.uk