Residential Security Officer

Reports to: ESS Operations Director

Role Purpose: To protect our clients premises from criminal activity and to ensure the safety and well-being of all those within by protecting them from verbal and physical abuse. The prestigious residential property is situated in the W8 area of London.

Salary/Benefits:

£216 per day as a sub-contractor (no accommodation).

Position 1: Shift rotation of 7 days on, 7 days off, alternating between day and night shifts. Each shift is 12 hours long.
Position 2: Shift rotation of 7 days on, 7 days off, day shifts only.

The Company:

At Executive Security Solutions Ltd itis our vision to consistently maintain an ethical and sustainable securitybusiness that protects our heritage, as well as our private and commercialclients globally.

Its our mission to consistently raisestandards within the security industry. We always strive to exceed our clientsexpectations of adding value to all that we do, making a difference, a realimpact.

Our strong family values are at the coreof the excellent service we provide, nurturing all relationships internally andexternally with the utmost transparency and loyalty.

ESS are an Equal Opportunities provider and hold aBronze Award in support of the Armed Forces Covenant, are accredited to ISO9001:2015, Cyber Essentials, Gold Safe PQQ and Safe-Contractor approved.

Role Requirement:

• This role requires you to meet all security screening and SIA licence requirements.
• You must be able to work nights and weekends as per the site rota.
• Previous residential security experience or similar is essential, with particular emphasis on good written and oral customer service skills, together with a professional and flexible approach.
• The ability to think and act quickly in emergency situations, or whilst under pressure is essential. Must be physically fit and able to stand/walk for long periods of time, undertake patrol duties both internal/external for up to and over an hour, access/egress control, ascend and descend stairs.
• To be flexible and extend job duties to carry out any other reasonable duty and responsibility within the job capability as assigned.

Specific Duties:

Security

• Maintain a polite, courteous, and friendly manner towards residents, their visitors, delivery people and colleagues.
• Undertake patrols/inspections throughout the night.
• Maintain records and logs of daily activities.
• Check all doors and windows are properly shut and locked.
• Prevent the admittance to the premises of unauthorised persons.
• Be vigilant and investigate any unusual conditions/occurrences.
• Report damage to perimeter fencing or other property or buildings which compromise may security.
• Remain alert and vigilant to activity on the site to ensure risks are minimised through prompt action and reporting.
• Report suspicious persons or vehicles immediately to the relevant person or Police when the situation is perceived as an emergency.
• The position requires you to always be smartly dressed in ESS specified clothing.

Health & Safety

• Report and record immediately any action or inaction which compromise safety.
• Maintain a healthy and safe place of work, ensuring all posts are in a clean and tidy condition at all times.
• Conduct patrols externally.
• Report missing, damaged or unserviceable equipment to the relevant person.
• Co-operate with Executive Security Solutions and the Client so that the Company can carry out its statutory duty under Health & Safety at work Act 1974 and all statutory provisions
• Not intentionally or recklessly interfere with or misuse any property, equipment IT hardware or systems in the interest of health, safety and welfare.

Other Duties

• Submit reports on incidents/accidents as instructed by ESS.
• Be aware of and adhere to Executive Security Solutions policies and procedures.
• To positively participate in staff welfare and development programmes
• Carry out all other site-specific duties as required by ESS, as detailed in the Assignment Instruction.

Essential Experience/Skills & Qualifications:

• Hold a minimum SIA DS licence (valid)
• First Aid at Work or equivalent qualification (valid)
• Be smart and well presented at all times.
• Be polite, helpful and diligent, with a can do ethos.
• Have excellent communication skills, both written and verbal.
• Have a sound knowledge in basic IT skills.
• Be able to provide the highest standard in customer service.
• Have 2 years previous experience of working within residential security.
• Be able to work without supervision and also as a member of a team.
• Be flexible and reliable to meet the role requirements.
• Have a calm personality capable of controlling difficult situations.
• Have a full five-year checkable work history and supply required documentation to be vetted in accordance with BS7858 Security Screening of Individuals employed in a Security Environment
• IT literate with a knowledge of Microsoft Office365 and its applications.

Desirable Experience/Skills & Qualifications:

• SIA CP licence (valid)
• SIA CCTV licence
• First Person on The Scene

Generic Information:

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the post holder. All employees have a duty to comply with Executive Security Solutions published policies and procedures.