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3 months ago

Security Supervisor

Toronto, ON

Job Description

ASR Group’s companies have more than 150 years of experience taking sugar cane from the field to the table. Our expertise in every aspect of the cane sugar process is without equal. We are the largest vertically integrated cane sugar refiner in the world. Our nine refineries are found in five countries across the globe and collectively can produce more than six million tons of sugar. We also own and operate sugar mills in the United States, Mexico and Belize. As an expert in raw sugar procurement, our reach spans more than 40 countries and our network of partners and suppliers has never been stronger. Our brands are leaders in their respective markets. We sell our branded and private label sugars, sweeteners and syrups in the grocery, food service, industrial and pharmaceutical channels in the Americas, Caribbean, Europe, the Middle East, India and Asia. Over the last several years, the company has made investments to accelerate growth by providing innovation to the marketplaces across geographies that extend beyond the traditional sugar market.


The Security Supervisor reports to the Security Manager and is responsible for maintaining the safety and security of the refinery. The Security Supervisor will act as a visible deterrent to crime and security rule infractions; they detect, report, and act upon where needed suspicious, unsafe or criminal acts, which may be a threat to employees, Company property, or guests. This positon will report security concerns, security breaches and unusual circumstances both verbally and in writing, maintain compliance with all facility and governmental security regulations, while building and maintaining effective relationships with both employees and guests. The Security Supervisor will have responsibility for acting as the backup Facility Security Officer (FSO) in the Security Manager’s absence. Travel is negligible and will be less than 5%, if needed.


  • High School Diploma or GED equivalent plus at least 3 years of applicable security experience
  • Experience utilizing access control systems (i.e. Honeywell, Prowatch, and SharePoint)
  • Proficient in the use of CCTV systems (analog and IP)
  • Basic knowledge of Marine Transportation Security Regulations
  • Prior experience working in security or related capacity in an industrial setting


  • Bachelor’s Degree from an accredited institution with a concentration in Criminal Justice Science or related field
  • Prior experience with port compliance/audits is highly preferred


  • The Security Supervisor must successfully complete an approved Transport Canada MTSA course to become a certified Facility Security Officer (FSO) within his/her first thirty (30) days of employment.
  • In the Security Manager/ FSO’s absence, the Security Supervisor will have responsibility for the Toronto security program to include acting as the alternate FSO
  • Support the Security mission of the refinery, ensuring all refinery employees, contractors and visitors are fully compliant with all refinery rules and regulations
  • Completes all required MTSA, FSP, and CFR requirements
  • Walks the facility regularly to ensure compliance with security regulations; escalates issues as needed
  • Support the Human Resources department by creating access credentials for newly hired personnel and for current personnel as the situation dictates;
  • Ensures all aspects of the Facility Security Plan are followed by all refinery personnel; this includes all inspections and completion of logs to ensure compliance with federal law;
  • Monitor CCTV systems for access violations and procedural errors; correct as needed in conjunction with the Security Manager;
  • In conjunction with the Security Manager, direct and supervise contracted guard service personnel in day-to-day security business and operations. Must understand the scheduling of contracted security personnel.
  • Function as the alternate FSO when the need arises for audits, compliance issues, etc.
  • Ensure expert handling of all security incident requirements; liaise with all applicable local, state and federal law enforcement agencies (in particular, Canadian Boarder Services and Transport Canada)
  • Function as the incident commander in all emergency response situations in the refinery (fire, medical, severe weather, etc.)
  • Available to perform all functions when scheduled to be on-call;
  • Keeps the Security Manager well informed, both verbally and in writing, of any and all issued within assigned area of responsibility;
  • Performs other duties as assigned


  • Ability to work in an Industrial Manufacturing setting
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet).
  • Occasionally bend/twist at waist/knees/neck to perform various duties
  • Occasionally lift or carry up to 40 pounds
  • Run as needed
  • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports,
    and other administrative tasks
  • Constant use of eyes to observe, read, interact with public and co-workers, view security monitors
  • Work in various environments including adverse outdoor conditions such as cold, rain or heat
  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments


  • Ability to recognize areas for Continuous Improvement (CI) strategies; recommend and implement CI strategies as assigned
  • Ability to maintain confidentiality of proprietary business information at all times
  • Ability to effectively manage time, including the ability to prioritize, work within assigned deadlines, and work independently or collaboratively to accomplish organizational objectives
  • Ability to manage multiple tasks and projects while maintaining quality & accuracy standards
  • Ability to utilize Microsoft Office Suite, specifically Excel, Word, and Outlook on an Intermediate Level
  • Ability to communicate in a clear and concise manner both verbally and in writing
  • Ability to Problem-Solve
  • Understanding Risk Management
  • Ability to Plan & Set Schedules


  • Regulatory Matters-
    Demonstrates understanding of regulatory and compliance requirements for area of responsibility.
  • Working with Ambiguity- Achieves forward progress in the face of poorly defined situations and/or unclear goals; able to work effectively with limited or partial information.
  • Accountability: Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad.
  • Judgment & Decision-Making: Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisions
  • Customer Orientation – Addressing internal and/or external customer needs by providing and delivering professional, helpful, high quality service and support
  • Change Management- Challenges the status quo; encourages people to question existing methods, practices, and assumptions. Responds positively and enthusiastically to novel ideas and suggestions; supports people in their efforts to try new things; seeks ways to implement new ideas. Coordinated, structured period of transition from one situation to another in order to achieve sustainable positive outcome.
  • Acting with Integrity: Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments; Understands and follows company policies
  • Communication & Interpersonal Skills: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener
  • Energy & Initiative: Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked; asserts one's influence over events to achieve goals.

For more than 100 years, our employees have taken pride in “Making Life a Little Sweeter” by providing our customers and consumers with quality service and sugar products. Our commitment to that principle drives us in all that we do and encourages us to uphold our company’s high ethical standards of business conduct to ensure our continued success.

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