Community Security & Safety Officer

Shift Schedule
Sunday: 8:45 AM – 5:15 PM
Monday–Thursday: 1:40 PM – 9:10 PM

Help Keep Our Community Safe
The Jewish Community Centre of Greater Vancouver (JCC) is a welcoming and inclusive hub for people of all backgrounds. We’re seeking a vigilant, proactive, and community-minded Community Security & Safety Officer to join our team. This is not your typical security role—it’s a unique opportunity to play a central role in creating a safe and supportive environment for families, seniors, children, and community members.

You are calm under pressure, professional in demeanor, and take pride in helping others feel safe. You bring strong observational skills, emotional intelligence, and a solutions-focused mindset to your work. If you’re looking for more than just a job—if you want to contribute to something meaningful—this is the opportunity for you.

Key Responsibilities

Community Engagement & Safety

• Greet and acknowledge all members and guests with warmth and professionalism
• Promote a culture of safety by building trust and rapport with community members
• Direct vehicle traffic in drop-off areas to ensure pedestrian safety

Risk Prevention & Security Monitoring

• Monitor all entrances, common areas, and outdoor spaces for suspicious behaviour or unauthorized activity
• Assess individuals entering the building to ensure they have a legitimate reason for being on the premises
• Conduct occasional bag checks when warranted and with consent, always approaching with respect and professionalism
• Identify and report irregularities such as:
  • Unattended packages or suspicious objects
  • Individuals carrying unusual baggage
  • Doors or windows left unsecured

Emergency Response & Incident Management

• Remain on-site during all scheduled breaks to respond to emergency calls via two-way radio
• Maintain ongoing communication with staff and senior leadership during incidents
• Assist with end-of-day security protocol including final walkthrough, helping guests exit the building, and securing the premises
• Follow all established JCC procedures

Reporting & Administration

• Prepare detailed incident reports and daily activity reports as required
• Communicate shift updates to incoming guards and inform maintenance when leaving the premises
• Review and stay current on the JCC daily schedule and emergency protocols

What You Bring

• A valid British Columbia Security Worker License (required)
• Minimum 2 years of professional experience in a licensed security role
• Excellent verbal and written English communication skills
• Proven experience managing challenging or high-stress situations with calm professionalism
• Sound judgment, integrity, and reliability
• Familiarity with Jewish customs or an openness to learning about our community’s culture and values

Key Strengths

• Exceptional situational awareness and attention to detail
• Able to build rapport and maintain professional boundaries
• Confidence in enforcing rules while remaining approachable
• Physical ability to stand and walk for extended periods
• Highly responsive, dependable, and consistent

What We Offer

• A meaningful role in a well-respected, community-driven organization
• A collaborative and supportive work environment
• Benefits package including extended health and dental
• Opportunity to contribute to the safety and well-being of thousands of visitors annually

How to Apply

To apply, please submit your resume and a cover letter outlining your experience and interest in the role by April 30, 2025. Resumes without a cover letter will not be considered.

Applicants must be available to work the scheduled hours listed above and be able to pass a Vulnerable Sector Criminal Record Check as a condition of employment.