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1 months ago

Corp Security Investigations & Operations Specialist

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Job Description

We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don’t hesitate to contact, as we are committed to ensuring a seamless and accessible experience for all candidates. Also consider joining our Indigenous Peoples or People with Disabilities Talent Pool to receive information about future opportunities and to learn more about our DEI hiring.

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Position Highlights

We are in search of a skilled and thorough Corporate Security Operations and Investigations Specialist to become a valued member of our dynamic team. In this pivotal role, you will be instrumental in safeguarding the integrity and security of our organization's physical assets, personnel, and information systems. Your core responsibilities will be to support and promote a safe and secure workplace and protect ICBC property by overseeing provincial security guard operations, administering our Head Office Emergency Response Plan and conducting site risk/threat assessments. This position demands a robust technical aptitude, meticulous attention to detail, and an unwavering commitment to upholding a secure and efficient workplace environment. Reporting directly to the Corporate Security Manager, you will be a pivotal contributor to our security efforts.

General Accountabilities

We are looking for a candidate who has previous experience in facility security operations and is highly detailed and adaptable. Your flexibility to move between multiple priorities, ability to proactively problem-solve and a proven ability to coordinate and organize activities is best suited in a fast-paced environment. You are a proactive and solution-oriented individual with sound judgment who can anticipate needs and take independent action on a broad range of administrative tasks and projects.

You have the ability to identify and escalate issues and connect business needs in a dynamic, ever-changing environment. Your collaborative nature has proven beneficial for your team when ensuring tasks are completed in a timely manner.

Specific Accountabilities

  • Coordinates security guard management and emergency responses for locations within the province.
  • Oversees Security Guard contract, security contract budget and Security Guard invoicing. Interview and select security officer candidates, administers security guard work schedules.
  • Coordinates mobile alarm response activities and panic alarm auditing, and tracks alarm activations. Responds to all telephone enquiries relating to incidents reported, access control changes and alarm code requests.
  • Responsible for after hours escalations requiring on call availability
  • Responsible for execution of Head Office Emergency Preparedness Plan and leads all emergency preparedness and response activities on site.
  • Provides support to law-enforcement agencies and the Crown Counsel in the investigation of and court proceedings for criminal incidents related to the corporation.
  • Conducts site audits, surveys and risk assessments as required, with recommendations to mitigate vulnerability or loss to the corporation.
  • Develops, implements, and conducts internal education, training, and awareness programs on corporate security.

Qualifications and Requirements:

Several years of related direct/indirect work experience in a continuous learning environment is typically required for someone to perform this job competently.

Comprehension of the relevant acts and legislation, Qualifications and Requirements:

Several years of related direct/indirect work experience in a continuous learning environment is typically required for someone to perform this job competently.

  • including those that govern the private security industry.
  • Knowledge of community policing programs and community groups implementing crime prevention and awareness programs.
  • Knowledge of investigation methods and practices, collection and preservation of evidence meeting custodian and court standards
  • Knowledge of provincial and federal emergency planning and safety regulations, acts and programs
  • Knowledge of the Criminal Justice System; the Criminal Code of Canada and relevant federal and provincial statues, acts and regulations relating to the investigation of property crime and crimes against persons
  • Knowledge of current CCTV, Access Control and Intrusion alarm system concepts and systems
  • Knowledge of relevant corporate computer applications and databases
  • Knowledge of implementing crime prevention strategies, crime prevention through environmental design (CEPTED) and awareness programs
  • Knowledge of best practices and current trends in security technology
  • Keeps up-to-date and current on investigative methods, tools, systems, and technology.
  • Proven track record in the security, security systems or risk management field.
  • Proven track record in the investigation of property crime and crimes against persons.
  • In-depth knowledge of emerging security threats and best practices to mitigate them.
  • Proven track record in driving security initiatives and implementing security controls.
  • Strong teamwork, business, and service orientation competencies.
  • Only candidates eligible to work in Canada will be considered for this role.
  • Must meet the provincially legislated requirements of the Criminal Records Review Act (CRRA)
  • Familiarity with Avigilon is an asset.
  • Familiarity with Lenel is an asset.
  • Familiarity with Bosch systems is an asset.
  • Relevant certifications such as CPP, PSP, CPI, CTM, CPTED are an asset.
  • Knowledge of Microsoft Office products: Word, Excel, PowerPoint, SharePoint, OneNote etc.
  • Demonstrated experience with security incident management, risk assessment, and compliance initiatives.
  • Exceptional leadership and interpersonal skills, coupled with the ability to thrive both independently and as a collaborative team member.

Position Information

Continue your career with us:

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you are reliable and dependable, we encourage you to apply for this exciting opportunity. Continue your career as part of our talented and diverse team, as we work together to create an insurance system we can all be proud of.

Work arrangements defined:

  • Hybrid 10 – you will work a minimum of 10 days per month at your primary in-office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia.

Job Type: Full-time

Pay: $69,781.00-$87,227.00 per year


  • Dental care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Work Location: In person

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