Overnight Security Manager

Grow your career with one of Canada’s fastest-growing companies as we expand our security operations team at the Vancouver, BC headquarters. We are seeking an Overnight Security Manager to join our security operations team in Vancouver, BC.

Since our establishment in 2015, Blackbird Security has swiftly expanded from coast to coast, serving major retailers, condominiums, warehouses and, more. Rooted in Vancouver, BC, we seamlessly blend the professionalism of a large corporation with the personalized touch of a small business, specializing in tailored physical security solutions nationwide. Our headquarters team embodies vibrancy and diversity, and we're thrilled to welcome a motivated Employee Relations Specialist to continue to elevate our workplace culture and operational practices.

Job Overview:

As the Overnight Security Manager you will oversee security operations for our overnight static security contracts. With exceptional leadership skills, a strong understanding of security operations, and a customer-focused mindset, you will be responsible for developing and growing your security team, ensuring our overnight operations run smoothly to deliver the highest quality of security services to our clients. In this role, you will report directly to the Regional Manager in the Lower Mainland, Western Canada Operations Manager and ultimately the Director of Operations. This full-time position requires a flexible schedule, and overnight availability to meet the needs of our business operations.

What’s in for you?

• Employee benefits
• Paid training and growth opportunities to succeed in your role
• Career advancement opportunities through promotion from within
• Recognition programs and bonuses
• Goodlife Fitness Gym Membership – 25% discount on all membership fees , $0 enrollment fees and share with one family member

Job Description

• Understand Key contacts, post orders, and special considerations for all overnight sites,
• Regularly meet with clients or representatives to proactively identify potential or ongoing issues and provide strategic support to aid with client retention
• Participate in and lead the selection, development, management, and leadership of the selected supervisory staff.
• Ensure, hold, and be held accountable for, the maintenance of professional communication at all times between team members.
• Overseeing disciplinary actions of your staff as necessary, with input from HR and your Regional and Operations Manager.
• Oversee the performance of supervisors in your district and ensure they have a clear understanding of their job responsibilities
• Overseeing proper field training and orientation for employees.
• Supporting HR in the recruiting, interviewing, onboarding, and management of staff issues required by assigned HR staff.
• Foster and maintain positive working relationships with the security team.
• Provide necessary training to team members to perform their roles to the best of their capabilities
• Schedule and assign staff to sites to meet all operational KPIs.
• Filling open shifts when they occur, or short notice guard requests.
• Work billable floor hours as assigned to you.
• Manage company-owned assets and conduct audits to update required reports.
• Support your direct managers with designing and maintaining post orders for each site.
• Participate in projects, investigations, and special assignments as directed by the leadership and company ownership team.
• Support the Regional Manager in his role to manage operational spending and expenses.
• Reporting on regional metrics and KPIs regularly

Job Requirements

• 3+ years combined experience working in the security industry.
• 1 + years of Supervisory experience with proven leadership experience.
• Minimum 1 year of Management experience.
• A valid BC Security Workers License and Driver’s License.
• Access and willingness to use your own vehicle for work-related travel (gas and parking will be reimbursed).
• Excellent communication skills and the ability to anticipate the needs of clients.
• Strong problem-solving skills and the ability to make sound judgment calls.
• Superior organizational and time management skills.
• Experience with Tracktik or other security operations software.

About Blackbird Security

Joining Canada's fastest-growing National Security Company is not just a job – it's an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:

• Our Values: Our operations are guided by core values — Respect, Integrity, Teamwork, and Adaptability — which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved.
• Personal and Professional Growth: We believe in investing in our employees' growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment
• National Presence: As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country.
• Commitment to Community Betterment: Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community.
• Reputation for Excellence: Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions.
• Diverse Range of Clients: Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municipal offices, warehouses, and more. This diversity in clientele offers a dynamic and interesting work environment.

If you are passionate about making a positive impact, contributing to community safety, and advancing your career in a rapidly growing national security company, we invite you to join us. Together, we can build a safer and more secure future for our clients and communities.

Join our dedicated security team today!

We thank you for applying to work with Blackbird Security Inc. Applications will be reviewed on a first come first serve basis. Shortlisted candidates will be contacted by the recruitment team. This Job Ad will remain open till the position is filled.

Job Type: Full-time

Pay: $23.00-$24.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Schedule:

• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Security: 3 years (required)
• Supervising: 1 year (required)

Licence/Certification:

• Security Guard Licence (required)
• Driving Licence (required)

Work Location: In person