Service Delivery Manager (Security)

Synergy Protection Group Inc. is looking for an experienced individual to join our management team. This position serves as the primary advisor to divisional leadership regarding security matters. Oversees the preparations for and response to the situations in that division. Ensures adherence to organizational policies and procedures related to security, crisis response, emergency management, and duty of care.

Job Duties:

• Serves as the primary resource for security issues within the assigned division.
• Manages and coordinates security programs within the division to address a variety of issues including privacy, physical security, investigations, regulatory compliance, employee discipline, employee training and ensuring that programs meet appropriate regulatory guidelines
• Serves as a member of Synergy’s Support Team and takes the response lead role in incidents, emergencies and crisis affecting the division.
• Maintains good working relations with external agencies including governmental and law enforcement agencies within the region
• Adheres to and applies all aspects of security regulations in a consistent manner

Requirements:

• A valid Ontario security license
• Minimum 3 years of experience in a supervisory role within the security industry
• CPO designation is an asset
• Demonstrated experience managing people
• Articulate, professional and able to communicate in a clear, positive manner with clients and staff

Why become a part of Synergy family?

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

Perks we offer:

• We are all about our people and we show it!
• Competitive pay and comprehensive benefits
• Extended benefits after completion of 1 year of employment
• Provide free training such as Use of force, Non-violent crisis intervention, Mental Health First Aid, Report writing etc.
• Responsive management team
• Accommodate to your flexible schedules
• Continuous coaching and support
• Promote diversity through employee engagement
• Provide growth and development opportunities
• Get paid whenever you need with wages on demand via ZayZoon. No need to wait until payday!

Synergy Protection Group Inc. values diversity and is proud to be an Equal Opportunity Employer. We encourage applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the interview process.

Job Type: Full-time

Additional pay:

• Overtime pay

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Mississauga, ON (L5B): reliably commute or plan to relocate before starting work (required)

Application question(s):

• What are you salary expectations?

Experience:

• Management: 2 years (required)

Work Location: In person