Security Operations Supervisor

Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.

Position Overview:

Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within the assigned geographical area. Responsibilities include:

• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor and support the security team, promoting a positive work environment and ensuring team success.

Essential Qualifications

· Tenure: Current employees of Security Guard Group Limited will be given the preference.

· Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 12 months.

· Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.

· Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.

· Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.

· Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.

· Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.

Interview Requirements:

· Full G Drivers License with clean driving record

· Bondable (clear criminal record including the exemptions under the Private Security and Investigative Act).

· No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.

· Ability and willingness to travel to London, ON’s Head Operations office on bi-weekly basis to participate in staff meetings when necessary.

Additional Information:

· An in-person interview is mandatory for this position.

· This role offers the chance to work in a collaborative environment where your contributions directly impact the success of the team and the company.

· As an Operations Supervisor, you will benefit from our career development programs and opportunities for advancement within the organization.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: $22.00-$24.00 per hour

Additional pay:

• Bonus pay
• Commission pay
• Overtime pay

Benefits:

• Company car
• Flexible schedule
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Licence/Certification:

• Class G Licence (required)
• Ontario Security Guard License (required)

Work Location: In person