Security Supervisor – Hotel

We are looking for a dynamic, security minded person who is able to commit to a long term position in the hotel industry. We are looking for a Security Supervisor for a hotel located right downtown Toronto, conveniently located by a subway station. There is no on site parking available so use of transit is recommended.

Opportunity available:

• Full time, Monday to Friday, 1500h – 2300h (occasional starts at 1100h)
• Occasional weekends based on client request

Job Requirements:

• Ontario Security Guard License
• Standard First Aid CPR-C + AED
• Experience at a hotel and successfully enforcing site protocol
• 2 years experience in security and customer service
• 1 year experience as a security supervisor
• Must be professional and presentable
• Have excellent communication, customer service, and report writing skills
• Shared on call rotation on weekends (once a month, paid)

Duties:

• Share paid on call duties on weekends/evenings on a rotating schedule
• Handle sick calls/day off requests during work time
• Manage schedule for site
• Constant communication with Head Office management team to ensure everyone is kept in the loop of site issues
• Handle minor disciplinary issues with direction from HR
• Unafraid to ensure all who enter the property are guests, employees, or have business at the hotel
• Conduct hourly exterior and interior patrols
• Enforce the "Trespass to Property Act"
• Write and submit reports in a timely manner
• Respond to calls from Manager on Duty and guests in a timely manner, with follow up occurring where necessary on the next shift
• Work with site staff
• Liaise with Toronto Police and other emergency services
• De-escalate potential situations
• Communicate with their team
• Be flexible with work assignments

Job Types: Full-time, Permanent

Pay: $18.00-$19.00 per hour

Expected hours: 40 – 44 per week

Additional pay:

• Overtime pay

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Supervising experience: 1 year (required)
• Security: 3 years (required)

Language:

• English (required)

Licence/Certification:

• Standard First Aid CPR – C + AED (required)
• Security Guard Licence (required)

Work Location: In person

Expected start date: 2024-09-23