Tactical Security Shift Supervisor – Toronto, Downtown (B)

Please read the eligibility requirements carefully before applying.

Position Overview:

• Position: Full Time, Permanent – Tactical Security Shift Supervisor
• Reporting to: Site Supervisor and Paragon Management
• Location: Toronto Downtown
• Schedule: Swing Shift (Sunday 1200-0000) Monday (1600-0000) Friday (0000-0800) Saturday (0000-1200)
• Hours: 40 hours per week
• Salary: $24.00/HR

Qualifications:

• Valid Ontario Security Guard License
• Strong knowledge on Section 494, Trespass to Property Act and other criminal code of conduct
• Minimum 1 year of Full time Tactical Security Guard experience commercial, retail, Mall, or related field experience is a must
• Previous 1 year of Tactical/Commercial Security Supervisor or similar leadership experience is a must
• Educational background in Law enforcement, Police Foundations, Security and Investigations, Criminology, or related subjects is considered an asset.
• Be able to keep an open and objective mind.
• Must have strong verbal and written communication skills
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Working Conditions

• Parking is not available at the site
• Physical Demands: walking, standing for 8 to 12 hours, exposed to all weather conditions and extreme temperatures
• Required to work if necessary, various rotating shifts and be available for work in a 24x7x365 environment.
• Could be exposed to hazardous situations and conditions when responding to or managing emergencies or incidents.

Major Responsibilities:

• Provides leadership, direction, and ongoing coaching and training to on-site security guards directly reporting to the Site Supervisor.
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act.
• Maintaining communications at all times with fellow Supervisors, Security Guards, Management, Customer Service and Maintenance staff.
• Be observant and record all discrepancies, deficiencies and safety hazards noted during security patrols and take corrective action either informing the applicable department or handling it personally, whenever possible.
• Enthusiastically conducts proactive patrols to build relationships with patrons, address policy breeches, and note facility concerns.
• Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including police, fire and paramedic resources.
• Conduct after-action reviews after emergency situations and major incidents, and as required, to ensure responses occur consistent with site Standing Orders and Response Plans.
• Identify opportunities for improvement taking advantage of lessons learned and where necessary, implement training to take correct action.
• Maintain the peace, safety, and security of all students, college staff and clients on the property
• Respond to all emergency response needs such as providing first aid, missing persons, etc.
• Ensure that the property is safe by ensuring all security measures are functioning properly.
• Monitor CCTV surveillance systems
• Maintain a detailed memo book and prepare incident reports on all matters dealt with
• Obtain statements and collect information for Incident
• Logging in/out of Key, Radio, and pager audits
• Handle Lost & Found items and inquiries
• Report any unsafe working conditions in any/all departments

Benefits:

Unionized Group benefits includes:

• Free Uniforms
• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance.
• Paid On-site training and additional training according to site requirements.
• Yearly uniform allowance
• Paid Sick Days
• Employee incentive programs
• Peer recognition programs.

Existing Paragon employees and internal Staff:

Please contact the dedicated recruiter on this post. (Refer to below mentioned details)

We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview.

Need a Security License? Follow this link to enroll in our training program!
https://paragonsecurity.ca/explore-employment-opportunities/training/

Why Paragon?

Paragon Security, Canada’s largest family-owned security company, is uniquely designed to ensure our guards succeed. Your success is our success. Are you looking for a career in the security industry? A steppingstone into the world of policing? A place to call home while you upgrade your education? Be a part of a winning team, click Apply Now and join the Paragon family today!

Paragon Security is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request and all reasonable measures will be taken to accommodate the needs of the applicant through the interview process and while employed

Job Types: Full-time, Permanent

Pay: Up to $24.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Application question(s):

• Do you possess good knowledge of Section 494, Trespass to Property Act and related criminal code of conduct?
• Do you live close to Toronto Downtown area? What is you home area postal code? Must Answer
• How many hours can you work per week?

Experience:

• Full time Tactical Security Guard: 2 years (required)
• Security Supervisor or similar: 1 year (required)

Licence/Certification:

• Ontario Security Guard License (required)
• police foundations or educational educational background (preferred)

Work Location: In person