Security Dispatcher – Educational Institute – Toronto Downtown (B3)

• Position: Full Time, Permanent – Security Dispatcher
• Location: Toronto Downtown
• Schedule: 12 hours Continental Days Schedule
• Hours: 36 to 48 hours per week or 84 hours biweekly
• Salary: $18 per hour

Qualifications:

• Valid Ontario Security Guard License
• Minimum 1 year of Security Guard or Dispatcher experience in educational institutes, Mall, or related field experience is a must
• Be able to keep an open and objective mind, remembering that residents and staff have a diverse background
• Must have strong verbal and written communication skills
• Strong grip on Computer application skills – MS Office suite, CCTV monitoring
• Ability to work in a team environment
• Conflict Resolution Skills
• Knowledge and Application of Section 494 of the Canadian Criminal Code: Trespass to Property Act, and other related legislation
• Must be physically capable of performing ALL duties (including being able to sit, stand or walk for extended periods of time)

Working conditions:

• Parking is not available at the site

Major Responsibilities:

• Actively Monitoring CCTV surveillance systems
• Answer all incoming security telephone lines including the complex emergency telephone line.
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Maintaining communications at all times with fellow Supervisors, Security Guards, Management, Customer Service and Maintenance staff.
• Maintain control of access to and from the property
• Log details of radio transmission, telephone calls and verbal instructions
• Direct backup support as necessary
• Inform management of major incidents
• Ensure that security operations occur consistent with policy and procedures
• Perform other duties as assigned
• Enthusiastically conducts proactive patrols to build relationships with students, address policy breeches, and note facility concerns.
• Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including police, fire and paramedic resources.
• Be able to facilitate an environment that allows students to meet their academic goals.
• Respond to all emergency response needs such as providing first aid, missing persons, etc.

Benefits:

Unionized Group benefits includes:

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance.
• Paid On-site training and additional training according to site requirements.
• Yearly uniform allowance
• Paid Sick Days
• Employee incentive programs
• Peer recognition programs.

We are accepting Walk-in Interviews at the below-mentioned address.

Timings: Monday to Friday. 9 am to 4 pm

1210 Sheppard Avenue East – Unit 102

Additional Information:

Please contact Poonam Rani at 416-758-2988 for any further enquiries.

We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview.

Paragon Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, ancestry, race, color, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, sexual orientation, gender identity, sex (including pregnancy & breastfeeding), or any other protected grounds as outlined by The Ontario Human Rights Code.

Job Types: Full-time, Permanent

Pay: $18.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Application question(s):

• Are you legally entitled to work Full time in Canada? Are you holding valid Work Permit/ On Applied Status of Work Permit/Permanent Resident/Citizenship? Please specify.
• Do you drive or take public transit for commuting purposes?
• What is your home postal code?

Experience:

• Full time security guard or dispatcher: 1 year (required)

Licence/Certification:

• Ontario Security Guard license (required)

Work Location: In person