Guest Services Security (FT)

• Verify that all guests who proceed to elevators have an active room key
• Respond to medical emergencies and provide assistance where necessary.
• Respond to Fire alarms and emergencies. Initiate fire control measures and evacuation procedures when deemed necessary.
• Respond and investigate guest, tenant or owner related complaints and requests.
• Properly document all complaints and related investigations. And submit written report outlining all actions taken during incident / investigation.
• Work with Front Office Manager/Supervisor to liaise between hotel and outside agencies when necessary
• Report and arrange for immediate service when elevators are out of order.
• Escort guests and visitors
• Respond to calls
• Additional Duties as Assigned

SKILLS REQUIRED:

• First Aid and CPR Certificate
• Security license required
• Minimum 1-year experience in police or security field
• Knowledge of security and fire inspection procedures
• Ability to exercise good judgment and discretion
• Excellent Communication Skills–oral & written
• Ability to work along or part of a team
• Tactical Communication Certification
• Working knowledge of security related computer programs

· Professional & Positive Outlook

Job Types: Full-time, Permanent

Pay: $26.13-$27.13 per hour

Expected hours: No less than 40 per week

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Every Weekend
• Holidays
• Night shift

Experience:

• Security: 1 year (required)

Work Location: In person