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2 weeks ago

Casual On-Call Security Guard

Wilder InstituteCalgary Zoo

Calgary, AB

Calgary, AB
Posted 3 weeks ago

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Job Description

Take the next step in your career by joining the team at the Wilder Institute/Calgary Zoo and increase your experience in Security Operations! We are currently recruiting a casual on-call Security Guard.

This role reports to the Manager, Security, Safety, and Emergency Management and provides physical security to the Wilder Institute/Calgary Zoo patrons, grounds, assets, properties, and live animal collection. Security guards work alongside other team members to provide a safe and secure environment for visitors, volunteers, and staff members.

Schedule Details:

Contract: September 1, 2025
Schedule will be on-call

What you will do:

Daily interaction with guests, members of the public and other zoo departments
Ensure and confirm the physical security of all Wilder Institute/Calgary Zoo property
Ensures all assigned daily duties, tasks, patrols are carried out as per daily operations procedures
Ensures all incidents during the shift are documented and appropriate individuals are notified
Is required to wear a variety of personal protective equipment
Directs vehicular traffic in busy parking lots
Monitors security control centre, including close circuit television (CCTV), card access system, gate controls and building management systems and answers public inquires
Performs exterior and interior building patrols
Enters all lost and found items and inquiries; releases all retrieved items
Writes timely, clear, accurate and concise incident and security reports
Detailed and thorough foot and vehicular patrols of a 125-Acre site plus off-site locations when needed
Mechanical system inspections
Provides standard first aid
Coordinates and participate in searches for lost children and guests
Supports the aims and objectives and protects the image of The Wilder Institute/Calgary Zoo.
Reports any facility issues or fire hazards and submits all maintenance
Other duties as assigned

What you will bring:

1 to 3 years’ experience in a security role
High School Diploma
Must possess valid Individual Security License as issued by the Government of Alberta
Class 5 Driver’s License
Standard First Aid Certification
ProServe & ProTect Certification
Good computer skills, including working knowledge of MS Office products
Knowledge of CCTV systems
Understanding of card access systems
Good written and verbal communication skills
Understanding of building mechanical and life safety systems is an asset
Customer service oriented

Working Conditions:

Prolonged periods of exposure to the elements
Daily on-grounds mobility required
Ability to do some heavy lifting up to 50 lbs maximum
Periods of high volume and stress

The Wilder Institute/Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions.

The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues. The Wilder Institute/Calgary Zoo is a no smoking environment including vaping.

What We Offer:

Discounts on food, beverage, and merchandise
Participation in the Staff Pass Benefit Program
A fun, rewarding work environment and the opportunity to work in a park full of wild animals

Are you ready to join one of Canada’s leaders in wildlife conservation?

If this position suits your skills, experience, and personal attributes, we want to talk to you.

Apply by doing the following:

Watch this video about the conservation work being done at the Wilder Institute/Calgary Zoo (https://www.youtube.com/watch?v=8J1VH1MBXm0)
Submit a cover letter and resume via our online application system

Applicants must be legally entitled to work in Canada.

If this position is a fit for you, we encourage you to apply with a resume and an optional cover letter no later than October 1, 2024 @ 4pm MST.

The Wilder Institute/Calgary Zoo strives to cultivate a workplace in which everyone feels welcome and empowered to bring their authentic selves to work. As a conservation organization, we respect and value the diversity of all life and come together as individuals and teammates to achieve the Zoo’s mission and vision. We recognize the value of diversity, equity, and inclusion, and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

All candidates are thanked for their applications and advised that only those selected for interviews will be contacted.

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