Security Officer – Casino & Hotel

Job description – Security Officers Casino & Hotel

Our team is growing! We’re currently looking for 2 experienced Security Officers to join one of the best teams in Calgary! These positions will be a Flex Shift Coverage Position – You Must be able to work Days, Mid-Shifts or Nights – Sunday to Thursday’s.

Working at the Deerfoot Inn & Casino, you will gain valuable crime prevention knowledge and experience in a unique and exciting environment that will further prepare you for a career in law enforcement.

The successful candidate will provide security and protection services to Calgary’s finest entertainment venue, which includes our two four-star hotels, 60,000+ square foot casino, banquet centre, entertainment showroom, restaurants, pubs, and parking areas for the safety of patrons, staff, and protection of assets and gaming activities.

In house and external training opportunities in security law, note taking, Pressure Point Control Tactics / Defence Tactics Threat Pattern Recognition, and recurrent first aid / CPR are available.

Responsibilities:

– Reports to the Manager, Security & Surveillance, Assistant Manager, Security or Security Supervisor on shift.

– Enforces age / access provisions within the casino

– Conducts patrols to ensure the safety of patrols and protection of assets

– Provides the Best Customer Service in Calgary to all of our guests

– Responds to emergencies and medical calls

– Enforces the Trespass to Premises Act and Criminal Code

– Liaises with the Calgary Police Service, the Calgary Fire Department, EMS and other emergency providers

The successful candidates will demonstrate the following qualifications:

• Minimum of 2+ years of recent Security Officer experience within Canada required. Recent gaming experience within Canada or an international location preferred.
• A clear Calgary Police Service/ RCMP Security Clearance, with no criminal convictions or pending charges within the court system.
• Candidates must be physically fit and able to perform all job duties including patrols
• AGLC Certificates including Anti Money Laundering, Deal Us in Casino Staff Training (Phase 1 & 2), ProTect & ProServe are required
• Must have a valid Standard First Aid/CPR-C & AED or higher
• Post-secondary education in criminology or suitable combination of education and experience would be considered an asset
• Defence Tactics Threat Pattern Recognition (formerly PPCT), Non-Violent Crisis Intervention Training, and/or handcuffing training preferred
• Computer proficiency in MS Office & other windows-based programs
• Strong communication skills as candidates must be able to verbally communicate in English and complete written reports.
• Possess a high level of honesty and integrity, with adherence to high standards, methods, and procedures.
• Knowledge of AGLC policies & procedures
• Ability to work in a team environment

Due to our shift times, candidates must have their own vehicle as public transit is not available for this area.

A cover letter clearly stating your background experience, training and what you will bring to the team must be submitted to be considered for an interview.

We offer a benefit package and a health spending account, staff discounts on food and hotel stays, and vouchers for free meals.

Several our staff members have successfully moved on to law enforcement careers. Come join us, learn, and be a part of a great team!!

No phone calls please. Only successful candidates will be contacted for an interview

Job Types: Part-time, Casual

Pay: $19.00-$20.00 per hour

Expected hours: 8 – 30 per week

Additional pay:

• Tips

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking

Schedule:

• 10 hour shift
• Day shift
• Every Weekend
• Holidays
• Morning shift
• Night shift
• Weekends as needed

Application question(s):

• Do you have your own vehicle to get to site?

Experience:

• Security Officer: 2 years (required)

Language:

• Clear & Fluent English (Minium C1, C2, ILR Level 4) (required)

Licence/Certification:

• AGLC Certifications (ProTect,ProServe,Deal Us in 1 & 2, AML) (required)
• First Aid Certification – Level C or Higher (required)

Work Location: In person

Application deadline: 2025-01-15
Expected start date: 2025-01-20