Senior Security Supervisor

Company Overview

Deerfoot Inn & Casino is one of Calgary’s premier hotels, offering a full range of services including luxurious accommodations, large concert venue, conference center, an indoor water park, and exceptional dining options. Located conveniently on Deerfoot Trail, we pride ourselves on being the preferred destination for entertainment and hospitality in South Calgary.

Summary

We are seeking a Senior Security Supervisor to join our team at Deerfoot Inn & Casino. This pivotal role involves overseeing the security operations within our hotel and casino environment, ensuring the safety of guests and staff while maintaining a secure and welcoming atmosphere.

Responsibilities

• Reports to the Manager of Security and Surveillance
• Enforces age and access regulations within the casino
• Provides guidance and oversight to their designated teams
• Assists in the interviewing, training, and evaluation of new Casino Security Officers
• Conducts patrols to ensure the safety of personnel and the protection of assets
• Offers customer assistance – Responds to emergencies and medical situations
• Enforces the Trespass to Premises Act and the Criminal Code
• Collaborates with the Calgary Police Service, the Calgary Fire Department, EMS, and other emergency service providers
• Performs additional related duties as assigned

Requirements

• Candidates must reside in the Calgary, Alberta area and be either a Canadian citizen, a permanent resident, or possess an open work permit to be eligible for consideration.
• A minimum of 6+ years of recent experience as a Security Supervisor, Bylaw, or in Law Enforcement is required. Recent experience in a casino setting, either in Canada or internationally, is strongly preferred.
• Post-secondary education in criminology or a suitable combination of education and experience is considered an asset.
• A clear Calgary Police/RCMP security clearance is necessary, with no criminal convictions or pending charges in the court system.
• Training in Defence Tactics Threat Pattern Recognition (formerly PPCT), Non-Violent Crisis Intervention, and/or handcuffing is highly preferred.
• Candidates must be physically fit and capable of performing all job duties as required on-site. This includes, but is not limited to, standing for the entire shift, walking, running, carrying 50+lbs and climbing stairs as necessary.
• Candidates will be expected to safely intervene to prevent or resolve physical altercations, which may include the removal or detaining of individuals when necessary.
• AGLC certificates, including AML, Deal Us In Casino Staff Training (Phase 1 & 2), ProTect, and ProServe, are required.
• A valid Standard First Aid/CPR-C & AED certification or a higher level of medical training is mandatory.
• Proficiency in MS Office and other Windows-based programs is required.
• Strong communication skills are essential, as candidates must be able to communicate verbally in English and complete written reports.
• Candidates must demonstrate a high level of honesty and integrity, adhering to high standards, methods, and procedures.
• The ability to work effectively in a team environment is necessary.
• Experience with AGLC regulations, scheduling, and human resource management is a bonus.

This role is designated for a Night Shift Supervisor, working from 1800 to 0600 hours, following a rotation schedule. Please note that the schedule may be adjusted based on the business or operational requirements of Deerfoot Inn & Casino. Given our shift timings, the candidate must possess a vehicle to reach the site, as public transportation is not dependable in this region.

We provide a benefits package that encompasses life and disability benefits, a health spending account, discounts for staff on food and hotel accommodations, as well as vouchers for complimentary meals.

Several of our employees have successfully transitioned into careers in law enforcement. We invite you to join us, learn, and become a member of an exceptional team!!

Please refrain from making phone calls to check on your application status or visiting in person. Only candidates who are selected will be contacted for an interview.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 48 per week

Additional pay:

• Tips

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• 12 hour shift
• Night shift

Ability to commute/relocate:

• Calgary, AB T2Z 3W4: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you physically fit and capable of performing all job duties as required on-site as listed in the job posting unassisted?
• Please outline your Supervisory Experience, or attach a cover letter to your application. This will be used to pre-screen applicants for this position, due to the requirements listed within.
• Are you capabale of working a night shift rotation (1800-0600hrs) on a rotational schedule, which may include last minute call-ins or extra shifts due to events?
• Tell us one thing about Deerfoot Inn & Casino posted within this ad!

Education:

• DCS / DEC (required)

Experience:

• Security Supervisor, Bylaw or Law Enforcement: 6 years (required)
• Human resources: 2 years (required)
• Training & development: 3 years (preferred)

Licence/Certification:

• Alberta Security Services Licencce (preferred)
• Valid First Aid, CPR-C, AED or HIGHER (BLS/EMT/EMR) (required)
• AGLC Certs (AML, Deal us in Phase 1 & 2, ProTect, ProServe) (required)

Work Location: In person