Municipal Support Guard (Bylaw Enforcement & Community Safety)

About the Role

Integrate Municipal Support is seeking a professional, motivated, and community-minded individual to join our team as a Municipal Support Officer. This role blends the responsibilities of traditional bylaw enforcement with the professionalism and proactive mindset of a top-tier security officer.

As part of our Integrated Municipal Support division, you will represent both the municipality and our buisness as a front-line ambassador of safety, fairness, and education. Our approach is not simply about issuing tickets—it’s about engaging with residents, encouraging voluntary compliance, and supporting the well-being of the community.

Key Responsibilities

• Conduct proactive patrols of municipal facilities, parks, roadways, and public spaces.
• Enforce local bylaws in a fair, respectful, and consistent manner.
• Focus on education and voluntary compliance before enforcement actions.
• Support community events, traffic safety, and municipal initiatives.
• Collaborate with Town staff, law enforcement, and emergency services as required.
• Complete accurate documentation and reports.
• Provide professional, customer-focused interactions with residents, businesses, and visitors.

What We’re Looking For

We are not just hiring “ticket writers.” We are seeking individuals who:

• Have prior experience in security, law enforcement, or protective services.
• Demonstrate strong communication and conflict-resolution skills.
• Carry themselves with professionalism and integrity at all times.
• Are comfortable balancing firmness with empathy and discretion.
• Thrive in a role where community relationships are as important as enforcement.

Qualifications

• Excellent communication and de-escalation skills (Mandatory)
• Valid Alberta Security Services license or Enforcement credentials
• Class 5 Driver’s License with clean abstract.
• Strong report writing and digital communication skills.
• Ability to pass background checks.
• Bylaw or enforcement training is an asset, but we will provide comprehensive training for the right candidate.
• Must be willing and able to relocate to the assigned community if required.

Why Join IMS?

• Be part of a growing municipal support model that is changing how bylaw and community enforcement are delivered in Alberta.
• Competitive wages, benefits, and advancement opportunities.
• Professional uniforms, equipment, and training provided.
• Work with a team that values career growth, not just “jobs.”Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• Relocation assistance

Job Type: Full-time

Pay: $26.00-$30.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• Relocation assistance

Application question(s):

• Will you be able to reliably commute or relocate to anywhere in Alberta?

Experience:

• security/Law enforcement: 5 years (preferred)

Licence/Certification:

• Alberta security license (preferred)

Willingness to travel:

• 50% (required)

Work Location: In person